Returns & Exchanges

We want you to be happy with your Crocus purchase.

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.

To request a return or exchange, message us on WhatsApp: 0321-5200112 with your order number and clear photos of the item.

Items must be unused, unworn, and in their original condition and packaging.

Returns or exchanges may not be available for items damaged after delivery, used items, or items returned without prior approval.

Approved refunds or exchanges will be processed after the returned item has been received and inspected.

For assistance, contact us on WhatsApp: 0321-5200112 or email [email protected].