Who we are

Our website address is https://crocus.pk. Crocus is an online fashion and accessories store based in Lahore, Pakistan.

What personal data we collect

When you place an order, create an account, contact us, or use our website, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and account information.

We collect this information to process orders, provide customer support, deliver purchases, and operate our online store.

Orders and payments

When you place an order, we retain information required to process and manage that order.

Crocus currently accepts Cash on Delivery and Bank Transfer. Payment-related information is handled according to the payment method selected during checkout.

Shipping and delivery

We may share the information necessary to deliver your order, such as your name, phone number, address, and order details, with courier and delivery service providers.

Cookies

Our website uses cookies to support essential functions such as the shopping cart, checkout, customer accounts, login sessions, and website preferences.

Some cookies may remain on your device for a limited period so that the website can remember your preferences and provide a smoother shopping experience.

Comments

If visitors leave comments on the website, we may collect the information shown in the comments form, along with the visitor’s IP address and browser information to help detect spam.

Embedded content from other websites

Pages on this website may include embedded content such as images, videos, maps, or social media content.

Embedded content from other websites may behave in the same way as if you visited those websites directly and may use their own cookies or tracking technologies.

Who we share your data with

We may share necessary personal information with trusted service providers involved in operating our website and fulfilling your orders, including hosting providers, courier companies, payment-related services, and website security or spam-detection services.

We do not sell your personal information.

How long we retain your data

Order and customer information may be retained for as long as reasonably necessary for order management, customer service, accounting, legal, security, and administrative purposes.

If you create an account, the personal information stored in your account will remain available until it is changed or deleted, subject to any information we are required to retain.

What rights you have over your data

You may contact us to request access to, correction of, or deletion of personal information we hold about you, where applicable.

Certain information may need to be retained for legal, accounting, fraud-prevention, security, or administrative purposes.

Where your data is sent

Website information may be processed by services used for hosting, security, spam prevention, order processing, and delivery.

Contact us

For privacy-related questions or requests, contact Crocus:

WhatsApp: 0321-5200112
Email: [email protected]